Shipping Policy
Shipping
Every member of the 9th Street & Jasani family want you to have your items as fast as possible. We ship orders Monday -Friday and sometimes Saturday depending on work flow and season. We use all 3 major carrier services, USPS, UPS and Fed Ex. Some delivery address however require us to use specific carriers and services. For example, if your delivery address is a P.O. Box, the only carrier we can use is USPS.
All online orders placed via www.9thstreetcoffee.com are roasted upon ordering. We roast and ship form all 3 of our facilities, Miami Fl, Wilmington NC and Philadelphia Pa. Where your order is roasted depends on work flow and inventory levels. This is why shipping times can change. For example, if you live in Jacksonville Florida and we roast your order in Miami, the shipping time is only 1-2 days where as if you live in Jacksonville and your order is shipped out of Philadelphia, it may take 4 days to arrive.
9th Street Coffee offers one of the largest selections of single origin, espresso and blends and flavored coffees available in the market. Processing and roasting times can be different depending on your specific order. Some of our coffee beans have become brand favorites and are roasted everyday. This of course speeds up processing times. Orders of 5 pounds or more can take 2-4 days for processing. All processing times are dependent upon inventory levels at each location and work flows.
Our quality control team checks every order to ensure your complete satisfaction. Roasting coffee beans is not always perfect and sometimes heating elements burn out or batches just do not come out as expected and have to be roasted again. We have always felt that delivering the most perfectly roasted coffee and truly earning your support is worth making sure your coffee is the best it can be.
The bottom line is we take pride in our work and strive to deliver the best tasting and highest quality coffee possible.
Please feel free to contact us at info@9thstreetcoffee.com
We are very happy to respond to your questions and concerns.